This register and privacy statement applies to: Semel Oy:n asiakasrekisteri

The controller and the controller's contact information
is Semel Oy (hereinafter referred to as "Semel"), business ID 0113821-2. Address: Valimotie 21, 00380 Helsinki. Address: Valimotie 21, 00380 Helsinki.

Contact person for the data controller:
Semel Tietosuojatiimi
Ville Turpeinen
Tel. 020 742 9400
email: tietosuoja@semel.fi

Legal basis and purpose of processing personal data
The legal basis for processing your personal data is the customer or contractual relationship to which you are a party or represent such a party, or the implementation of measures prior to entering into these contracts at your request. Your personal data is also processed to develop the customer relationship. In this case, the legal basis for processing your personal data is legitimate interest.

We process your personal data for the following purposes:

• Contract enforcement
• To send notifications (service, disruption and other notifications related to the service you have subscribed to)
• Invoicing
• Service implementation
• To manage and develop customer relationships The legal basis for processing your personal data is also compliance with Semel's legal obligations. Our legal obligations include, among others:

  Henkilötietojesi käsittelyn oikeusperusteena on myös Semelin lakisääteisten velvoitteiden noudattaminen. Lakisääteisiin velvoitteisiimme kuuluu mm: 

• Reporting to authorities upon request
• Risk management obligations, such as checking credit information
• Payment services requirements and obligations

Data content of the register
We collect basic information about you that we need from our customers: the person's name, contact information, organization, position, information about ordered services and products, billing information, maintenance and support requests, and other information related to the customer relationship.

Data content of the register
We collect basic information about you that we need from our customers: the person's name, contact information, organization, position, information about ordered services and products, billing information, maintenance and support requests, and other information related to the customer relationship.

Regular data sources
In addition to the information you provide to us, we collect publicly available personal data about you from the following sources: registers maintained by authorities, e.g. business registers, sanctions lists (lists maintained by international organizations, such as the EU or the UN), credit registers and from other commercial information providers that provide information on, for example, beneficial owners and politically exposed persons.

Regular disclosure of information
Semel Oy does not regularly disclose your personal information to other parties.

Retention period for personal data
We will retain your personal data after the end of the customer relationship for as long as it is needed to enforce our rights or as long as required by applicable law and regulations.

Principles of data protection
Data is processed with care and information systems are used to protect data appropriately. The data controller ensures access rights to data and servers. Personal data is processed confidentially only by employees whose job description requires it. Semel employees have a confidentiality agreement.

Rights of the data subject
The data subject has the right to inspect, correct or delete your personal data. A request for inspection and/or correction of your personal data must be made in writing to the address

Semel Oy
GDPR
PL 1000
00380 Helsinki

You have the right, in certain situations specified in the Data Protection Regulation, to prohibit Semel Oy from processing your personal data. You always have the right to prohibit the processing of your personal data for direct marketing, and for market and opinion research. You also have the right to withdraw your consent for direct marketing at any time. A request to prohibit the processing of your personal data or to withdraw your consent must be made in writing to the following address:

Semel Oy
GDPR
PL 1000
00380 Helsinki

Right to lodge a complaint with a supervisory authority
Semel will endeavour to resolve any disagreements regarding the processing of your personal data directly with you. However, if you are not satisfied with the way in which Semel processes your personal data, you have the right to lodge a complaint with a supervisory authority, the Office of the Data Protection Ombudsman.

Data Protection Ombudsman
email tietosuoja@om.fi
Tel 029 56 66700

Changes to the privacy policy

Semel reserves the right to change and update this privacy policy at any time by posting a notice on the Semel.fi website. We recommend that you review the privacy policy regularly. The most up-to-date version of the privacy policy can always be found on Semel Oy's website.