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Dispatching systems

Integrated payment and dispatch system

Tilausvälitysjärjestelmät​

Integrated payment and dispatch system

Semel Contact dispatching system

Contact is a scalable system that allows for cost-effective deployment even with a small number of vehicles, by selecting only the features you need.

Semel Web Contact

Contact Web helps keep vehicle management organized and enables an easy-to-use dispatch function through a simple web interfac

Semel Web-order

A straightforward bulk order terminal that sends a fixed-address booking directly to the taxi company’s dispatch system

book a taxi

Book a Taxi mobile app is designed for ordering taxis and is part of the Semel Contact dispatch system

Semel Contact reliable and flexible dispatch system

An increasing number of taxi dispatch companies and mobility service operators are choosing Semel Contact as their dispatch system. This comprehensive solution streamlines the management and distribution of various types of ride orders to vehicles—whether it's service transport, contract rides, or taxi services. With Contact, you can also easily and cost-effectively combine different types of trips, maximizing the productivity of your operations. 

Scalable and effective

Semel Contact is suitable for both small and large operators. The system adapts to the number of vehicles and specific needs – you only pay for the features you use. This makes the system affordable to implement even for small businesses

Modern and flexible solution

  • No fixed server installations: Contact operates seamlessly as a cloud service, saving both time and money.
  • Versatile device options: The system supports both fixed in-vehicle devices and tablets or smartphones running the Android operating system.

Why to choose Semel Contact?

  • Efficient order management and dispatch
  • Combination features for optimizing both service and taxi transport
  • Cost-effective and easily scalable solution
  • Deployment without major investments in hardware or servers

 

Semel Contact offers a flexible and efficient tool that grows with your business and adapts to your specific needs. Get in touch and ensure smooth operations today!

 

Complete solution for trip management and trip combination

Semel dispatch system seamlessly expands into a full trip management solution by utilizing the Semel customer profile management software included in Contact. This makes it an ideal tool for managing and coordinating publicly funded transportation services, such as those based on Kela, social welfare, and disability service legislation.

Customer profiles-core of the system

Semel’s trip management system is designed to accommodate the individual needs and rights of passengers. Customer profiles can include, for example:

  • Passenger-specific information and travel entitlements In addition to basic personal details, special travel requirements can be defined.
  • Rights and obligations based on legislation: Travel conditions based on social welfare and disability service laws, personal travel budgets, and rights to travel alone.  

Easy onboarding: During implementation, customer profiles can be easily imported into the system from existing data sources, such as Excel files, significantly speeding up the setup process.

Flexible management and easy use

  • With the web-based software, customer profiles and travel entitlements can be updated in real time whenever new decisions are made.
  • The user interface is intuitive and adapts to the needs of your organization.

 

Precise Cost Control

The trip management system allows flexible cost definitions for trips:

  • Background calculation Costs are calculated in the backend system.
  • Using the vehicle’s taximeter: Mahdollistaa tarkan ja reaaliaikaisen laskennan perustuen kalibroituun taksamittariin.

 

Benefits of Implementation

  • Cost-saving trip management for publicly funded transportation services
  • Seamless integration with existing customer data without complex interfaces
  • Accurate and personalized passenger information to ensure smooth travel
  • Cost-efficiency with easy monitoring and reporting


Semel trip management system
system offers a complete solution for organizations looking to optimize transport services and intelligently combine trips.

 

Semel Web Contact

Powerful and easy to use

Web Contact Web Contact ensures that every order is handled efficiently and accurately according to the customer's needs. A multi-step vehicle search process selects the nearest, available or soon-to-be-available car that fits the order's requirements.

System offers

  • Coordinate-based vehicle search: Recommended when the exact location is important.
  • Geographical division: The closest suitable car is selected regionally.
  • Combined search: An intelligent combination of these methods that optimizes the end result. The system's adaptability ensures that every order is handled efficiently and in line with customer expectations.

Benefits

  • Successful business is based on informed decision-making.
  • Web Contact offers comprehensive reporting tools that provide real-time visibility into order history and the efficiency of your transportation operations.
  • All information in one place and easy available.

 

Web Contact offers everything you need to run an efficient taxi company – easily and effortlessly. 

Contact us today!

Interested?