Semel dispatch system seamlessly expands into a full trip management solution by utilizing the Semel customer profile management software included in Contact. This makes it an ideal tool for managing and coordinating publicly funded transportation services, such as those based on Kela, social welfare, and disability service legislation.

Customer profiles-core of the system

Semel’s trip management system is designed to accommodate the individual needs and rights of passengers. Customer profiles can include, for example:

• Passenger-specific information and travel entitlements In addition to basic personal details, special travel requirements can be defined.
• Rights and obligations based on legislation: Travel conditions based on social welfare and disability service laws, personal travel budgets, and rights to travel alone.  

Easy onboarding: During implementation, customer profiles can be easily imported into the system from existing data sources, such as Excel files, significantly speeding up the setup process.

Flexible management and easy use

• With the web-based software, customer profiles and travel entitlements can be updated in real time whenever new decisions are made.
• The user interface is intuitive and adapts to the needs of your organization.

Precise Cost Control

The trip management system allows flexible cost definitions for trips:

• Background calculation Costs are calculated in the backend system.
• Using the vehicle’s taximeter: Mahdollistaa tarkan ja reaaliaikaisen laskennan perustuen kalibroituun taksamittariin.

Benefits of Implementation

• Cost-saving trip management for publicly funded transportation services
• Seamless integration with existing customer data without complex interfaces
• Accurate and personalized passenger information to ensure smooth travel
• Cost-efficiency with easy monitoring and reporting