{"id":5452,"date":"2026-03-03T14:37:32","date_gmt":"2026-03-03T12:37:32","guid":{"rendered":"https:\/\/semel.fi\/?p=5452"},"modified":"2026-03-04T13:23:18","modified_gmt":"2026-03-04T11:23:18","slug":"ilse-maj-holmstrom-bekraftar-semelins-service-desk","status":"publish","type":"post","link":"https:\/\/semel.fi\/sv\/ajankohtaista\/ilse-maj-holmstrom-vahvistaa-semelin-service-deskia\/","title":{"rendered":"Ilse-Maj Holmstr\u00f6m f\u00f6rst\u00e4rker Semels Service Desk"},"content":{"rendered":"<p>Semel Oy st\u00e4rker sin kundtj\u00e4nstverksamhet genom <strong>Ilse-Maj Holmstr\u00f6m<\/strong>MBA) p\u00e5b\u00f6rjade <strong>Servicedeskansvarig <\/strong>uppdraget m\u00e5ndagen 2026-03-02.<\/p>\n\n\n\n<p>Ilse-Maj medf\u00f6r en stark teknisk bakgrund fr\u00e5n taxibranschens system samt erfarenhet fr\u00e5n kundtj\u00e4nstens frontlinje. Hon har tidigare arbetat p\u00e5 DDS Wireless och \u00e4r k\u00e4nd f\u00f6r sin f\u00f6rm\u00e5ga att bygga broar mellan kundernas vardagsbehov och tekniska l\u00f6sningar.<\/p>\n\n\n\n<p>Hans m\u00e5l \u00e4r att skapa en \u00e4nnu smidigare serviceupplevelse f\u00f6r kunderna \u2013 och s\u00e4kerst\u00e4lla att hj\u00e4lp kan f\u00e5s snabbt och p\u00e5litligt n\u00e4r den beh\u00f6vs.<\/p>\n\n\n\n<p>Ilse-Maj har konstaterats vara beslutsam, l\u00f6sningsorienterad och l\u00e4ttillg\u00e4nglig. Hon tror att \u00f6ppen kommunikation, fungerande processer och tydliga arbetss\u00e4tt ger teamet b\u00e4ttre f\u00f6ruts\u00e4ttningar f\u00f6r h\u00f6gkvalitativt kundarbete.<\/p>\n\n\n\n<p><\/p>","protected":false},"excerpt":{"rendered":"<p>Semel Oy vahvistaa asiakastukitoimintojaan, kun Ilse-Maj Holmstr\u00f6m(MBA) aloitti Service Desk Managerin teht\u00e4v\u00e4ss\u00e4 maanantaina 2.3.2026. Ilse-Maj tuo mukanaan vahvan teknisen taustan taksialan j\u00e4rjestelmist\u00e4 sek\u00e4 kokemusta asiakastuen etulinjasta. H\u00e4n on ty\u00f6skennellyt aiemmin DDS Wirelessill\u00e4 ja tunnetaan kyvyst\u00e4\u00e4n toimia sillanrakentajana asiakkaiden arjen tarpeiden ja teknisten ratkaisujen v\u00e4lill\u00e4. H\u00e4nen tavoitteenaan on luoda asiakkaille entist\u00e4 sujuvampi asiointikokemus \u2013 ja varmistaa, [&hellip;]<\/p>\n","protected":false},"author":5,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[1],"tags":[],"class_list":["post-5452","post","type-post","status-publish","format-standard","hentry","category-ajankohtaista"],"acf":[],"_links":{"self":[{"href":"https:\/\/semel.fi\/sv\/wp-json\/wp\/v2\/posts\/5452","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/semel.fi\/sv\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/semel.fi\/sv\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/semel.fi\/sv\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/semel.fi\/sv\/wp-json\/wp\/v2\/comments?post=5452"}],"version-history":[{"count":2,"href":"https:\/\/semel.fi\/sv\/wp-json\/wp\/v2\/posts\/5452\/revisions"}],"predecessor-version":[{"id":5454,"href":"https:\/\/semel.fi\/sv\/wp-json\/wp\/v2\/posts\/5452\/revisions\/5454"}],"wp:attachment":[{"href":"https:\/\/semel.fi\/sv\/wp-json\/wp\/v2\/media?parent=5452"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/semel.fi\/sv\/wp-json\/wp\/v2\/categories?post=5452"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/semel.fi\/sv\/wp-json\/wp\/v2\/tags?post=5452"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}