{"id":5452,"date":"2026-03-03T14:37:32","date_gmt":"2026-03-03T12:37:32","guid":{"rendered":"https:\/\/semel.fi\/?p=5452"},"modified":"2026-03-04T13:23:18","modified_gmt":"2026-03-04T11:23:18","slug":"ilse-maj-holmstrom-strengthens-semelin-service-deskia","status":"publish","type":"post","link":"https:\/\/semel.fi\/en\/ajankohtaista\/ilse-maj-holmstrom-vahvistaa-semelin-service-deskia\/","title":{"rendered":"Ilse-Maj Holmstr\u00f6m strengthens Semel's Service Desk"},"content":{"rendered":"<p>Semel Oy strengthens its customer support activities by <strong>Ilse-Maj Holmstr\u00f6m(<\/strong>MBA) started <strong>Service Desk Manager <\/strong>on Monday 2.3.2026.<\/p>\n\n\n\n<p>Ilse-Maj brings with her a strong technical background in taxi systems and experience on the front line of customer support. She has previously worked at DDS Wireless and is known for her ability to bridge the gap between customers' everyday needs and technical solutions.<\/p>\n\n\n\n<p>Her aim is to create a smoother customer experience - and to ensure that help is available quickly and reliably when you need it.<\/p>\n\n\n\n<p>Ilse-Maj has been found to be firm, solution-oriented and approachable. She believes that open communication, well-functioning processes and clear operating models provide the team with better conditions for quality client work.<\/p>\n\n\n\n<p><\/p>","protected":false},"excerpt":{"rendered":"<p>Semel Oy vahvistaa asiakastukitoimintojaan, kun Ilse-Maj Holmstr\u00f6m(MBA) aloitti Service Desk Managerin teht\u00e4v\u00e4ss\u00e4 maanantaina 2.3.2026. Ilse-Maj tuo mukanaan vahvan teknisen taustan taksialan j\u00e4rjestelmist\u00e4 sek\u00e4 kokemusta asiakastuen etulinjasta. H\u00e4n on ty\u00f6skennellyt aiemmin DDS Wirelessill\u00e4 ja tunnetaan kyvyst\u00e4\u00e4n toimia sillanrakentajana asiakkaiden arjen tarpeiden ja teknisten ratkaisujen v\u00e4lill\u00e4. H\u00e4nen tavoitteenaan on luoda asiakkaille entist\u00e4 sujuvampi asiointikokemus \u2013 ja varmistaa, [&hellip;]<\/p>\n","protected":false},"author":5,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[1],"tags":[],"class_list":["post-5452","post","type-post","status-publish","format-standard","hentry","category-ajankohtaista"],"acf":[],"_links":{"self":[{"href":"https:\/\/semel.fi\/en\/wp-json\/wp\/v2\/posts\/5452","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/semel.fi\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/semel.fi\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/semel.fi\/en\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/semel.fi\/en\/wp-json\/wp\/v2\/comments?post=5452"}],"version-history":[{"count":2,"href":"https:\/\/semel.fi\/en\/wp-json\/wp\/v2\/posts\/5452\/revisions"}],"predecessor-version":[{"id":5454,"href":"https:\/\/semel.fi\/en\/wp-json\/wp\/v2\/posts\/5452\/revisions\/5454"}],"wp:attachment":[{"href":"https:\/\/semel.fi\/en\/wp-json\/wp\/v2\/media?parent=5452"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/semel.fi\/en\/wp-json\/wp\/v2\/categories?post=5452"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/semel.fi\/en\/wp-json\/wp\/v2\/tags?post=5452"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}