Semel Helpdesk will serve you in case of any problems related to Semel software and car devices as well as the Vuoro.NET service.

Semel Helpdesk: mon-fri 08.00-16.00

When adding Your query, please include your company´s Business ID (Y-tunnus) in the message and any car device related information you know, such as Palvelutunnus and System ID. If you suspect that your car device is broken, you can contact our dealer network where the broken device can be replaced.

Tariff changes and requests for new tariffs (charged service) should be sent by e-mail: